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DDI’s commitment to
data protection and GDPR

How our clients benefit from our data security measures

As our world is increasingly guided by digital technologies that collect data about individuals, DDI is committed to protecting the personal data with which we are entrusted by our clients, vendors, partners, and employees. 

DDI has dedicated resources, policies, and processes to data protection, including appointing a Data Security Office and a Data Protection Officer who routinely monitor global standards. Furthermore, we understand that data protection requires the commitment of every associate in our organization and require each of our associates to regularly complete data security training to ensure the highest standards of data protection. We also require our vendors to meet our standards for data privacy.

GDPR and other legal advancements

On May 25, 2018, a new privacy mandate called the General Data Protection Regulation (GDPR) becomes law. The GDPR expands the privacy rights of residents of the European Union and places new obligations on service providers like DDI which control and process personal data from the EU. DDI views GDPR as an opportunity to deepen our commitment to privacy and data protection internally and with all of our global clients.

As the new era of data privacy unfolds, it goes beyond policies and system settings, requiring both organizational and cultural shifts. Compliance with the GDPR demands a partnership between DDI, its sub-processors, and our customers. DDI is committed to GDPR compliance throughout our operations and in the delivery of service to our clients. We are also dedicated to helping our customers comply throughout our partnership. DDI has closely analyzed requirements of the GDPR and is making enhancements to our products, contracts, and documentation. We are also raising the awareness and competence of our associates globally to support compliance.

Our commitment. What’s in it for you?

Having a partner that is compliant with latest data protection trends and requirements means:

  • Enhanced trust between your organization and your employees regarding data integrity and how their sensitive data is used.
  • Confidence that data entrusted to DDI is safe and protected according to legal guidelines.
  • The highest level of confidentiality of all data and information about employees from individual contributor to the CEO.
  • Transparency around how we manage data (processing, sharing and retention) and we encourage our clients and partners to do the same.
  • Commitment to employ best practices in privacy and data protection. 
  • Accountability for protecting our customer data. 

Don't assume that partners and vendors are taking care of data unless they can prove it. Partnering with a non-compliant organization leaves you open to unnecessary risks with your reputation, money, and most importantly, your people. Are you willing to take that risk?

Data Protection Officer:

To ask any questions about DDI's data protection policy and GDPR compliance, please contact our data protection officer, Russ White, at DataProtectionOfficer@ddiworld.com or at 412-376-5803.
 

Further resources:

Explore how DDI secures data
Read our Privacy Policy
GDPR regulation

This page has been developed to share DDI’s point of view and commitment to privacy and data protection. It should not be considered and does not constitute legal or professional advice. Organizations should seek their own legal counsel’s advice on interpretation of the data protection and privacy regulations and in relation to their business operations, products and services.

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